RETURNS & EXCHANGE POLICY

We're committed to your satisfaction. If something isn't right, we'll make it right.

START A RETURN REQUEST

30-DAY RETURN WINDOW

Return or exchange within 30 days of receipt.

HASSLE-FREE RETURNS

Simple process with fast support.

QUALITY GUARANTEE

We stand behind our products.

EASY EXCHANGES

Get the right item, no extra cost.

Eligibility for Full Refund

To qualify for a full refund, items must be in new, unused condition with all original tags, packaging, and accessories intact. Returns of damaged or incomplete items may incur a restocking fee of up to 50% of the original price. You have 30 days from the date of receipt to return or exchange products, provided they remain in their original condition and packaging.

Return Shipping Costs

Customers are responsible for return shipping costs, except when the return is due to a manufacturer's defect or an error on our part, in which case we will cover the return shipping expense. A return shipping label will be provided only for returns related to quality issues. For all other returns, the customer must bear the return shipping costs.

Clearance Sale Items & Non-Returnable Products

  • Non-returnable items: Products labeled as "non-returnable" on the product page are not eligible for return.
  • Clearance items: All items marked as "clearance" are final sale and cannot be returned, exchanged, or refunded unless a quality issue is present.

Refund Processing

Refunds will be processed within 24-72 business hours after receiving and inspecting the returned product. Refunds will be issued to the original payment method.

  • Bank Processing: If paid by credit card, please allow 1-7 business days for your bank to process the refund.
  • International Returns: Return fees will apply and will be deducted from your refund.

Product Exchange Policy

Exchanges are available for items of equal value at no additional cost.

  • Shipping Costs: You are responsible for the shipping costs of returns and exchanges.
  • Price Differences: If the exchanged item is of a lower value, no store credit will be issued. If the new item is of higher value, you will need to pay the price difference.

Order Cancellation

Orders can be canceled before they are shipped. Once the order has been processed, cancellation is no longer possible. If cancellation is not possible, the product may be returned following our return policy.

Need Help?

Our customer support team is here to help you every step of the way.

CONTACT SUPPORT