Contact Us

Get in touch

Please send us an email using the form below and let us know how we can help you. To make sure we are as efficient as possible and to personally reply to all questions and feedback, we currently only use email.

Contact Us


Normally all orders will be shipped out within 3 to 7 business days after order confirmation. Please note, due to an unusual high volume of orders recently which caused a incredible insufficient supply, orders will be shipped within 2 weeks.

Due to the COVID-19 pandemic, some of the logistics channels are affected.

Please make sure all shipping information has been provided correctly and completely. We are not responsible for any shipping delay due to missing information.

The reason why some products have not been shipped yet is because the US overseas warehouses are currently out of stock. Asian warehouses are urgently transferring goods. Shipment is expected within 2 week.

* This is ONLY responsible for the user's ordering on the official website since we only have the customer information on the Auxito.com. AUXITO provides warranty and returns guarantee for users of the official website. Other platforms are not our responsibility. Sorry for the inconvenience.

If you are not sure what LED light bulb is suitable for your vehicle. Please provide your vehicle information (including year, make and model).

To make sure we are as efficient as possible and to personally reply to all questions and feedback, we currently only use email. We pride ourselves on our ability to resolve your issue the first time around and can be reached us with email.

Our dedicated staff is always here to assist you and provide the friendliest customer service in the industry.

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REACH US

15th Floor, Phase 2, Office Building, Yalan Centre, 625 Nathan Road, Kowloon, Hong Kong

support@auxito.com

Mon - Sat: 9am- 6pm PST.

Sun: Closed